❓ Frequently Asked Questions
Q: Can you send samples?
A: Of course, we can send samples to all parts of the world. Our samples are free, but customers need to bear the courier costs.
Q: What product information do I need to provide for a quote?
A: You need to provide the grade, width, thickness, and the number of tons you need to purchase.
Q: What certifications do your products have?
A: We have ISO 9001, SGS, EWC, and other international quality certifications.
Q: How long is the delivery time?
A: In general, our delivery time is within 7-45 days, depending on the demand volume or special circumstances.
Q: Do products undergo quality inspection before loading?
A: Yes, all our products are strictly tested for quality and specifications before packaging.
Q: How are the products packed for sea transportation?
A: The inner layer has waterproof paper, the outer layer uses iron packaging, and it is fixed with fumigation wooden pallets to protect against corrosion.